Excess Baggage

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    Excess Baggage
    Leveling the Load and Changing the Workplace
    By: Ellen Rosskam; Ray H Elling
    Publisher:
    Routledge
    Print ISBN: 9780895033604, 0895033607
    eText ISBN: 9781351844505, 1351844504
    Edition: 1st
    Copyright year: 2007
    Format: EPUB
    Available from $ 23.98 USD
    SKU 9781351844505R90
    Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In Excess Baggage, weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be safe, clean, glamour girl work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.
    Additional ISBNs
    9780415783774, 0415783771
     

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