Click Here to Download: https://ouo.io/YIhD2d 201 Ways to Turn Any Employee Into a Star Player By: Casey Fitts Hawley Publisher: McGraw-Hill Education (Professional) Print ISBN: 9780071433709, 0071433708 eText ISBN: 9780071454957, 0071454950 Edition: 1st Copyright year: 2004 Format: PDF Available from $ 18.00 USD SKU 9780071454957 The only resource a manager needs to turn a problem employee into a top performer 201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to: Identify problems before they become serious Develop the art of constructive feedback Deal with defensive reactions from employees Understand which problems need to be managed and which ones don't Uncover the cause of a problem and help an employee talk about it Foster discussion in group conflict situations • Create goals for employee improvement Follow up on employee progress