Click Here to Download: https://ouo.io/lW95xj Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales By: Brock, David Publisher: Kogan Page Print ISBN: 9780749456412, 0749456418 eText ISBN: 9780749458614, 0749458615 Pages: 224 Format: EPUB Available from $ 49.95 USD SKU 9780749458614 Aftersales Management in the Retail Sector explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening.