Click Here to Download: https://ouo.io/CXO94T Analysis of Resource Management in Complex Work Systems Using the Example of Sterile Goods Management in Hospitals By: Qinglian Lin Publisher: Springer Print ISBN: 9789811021695, 9811021694 eText ISBN: 9789811021701, 9811021708 Copyright year: 2017 Format: PDF Available from $ 129.00 USD SKU 9789811021701 This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.