Click Here to Download: https://ouo.io/VnAIy8 Concepts of Quality Connected to Social Media and Emotions By: Denisa Elena Vlad Publisher: Springer Gabler Print ISBN: 9783658288662, 3658288663 eText ISBN: 9783658288679, 3658288671 Copyright year: 2020 Format: PDF Available from $ 89.99 USD SKU 9783658288679 Denisa Elena Vlad highlights the influence of social media and emotions on the consumer and his perception of the quality of products. She brings attention to new popular concepts like “post-truth” and “fake news” as well as the relationship between these concepts and human emotions. The author defines the concept of quality and highlights its subjectivity, clarifying the influence of social media by creating expectations among all consumers and how their emotions reconfigure business and all information presented online.
