Click Here to Download: https://ouo.io/Aze0V3S Configuration Management Expert guidance for IT service managers and practitioners By: Shirley Lacy; David Norfolk Publisher: BCS Print ISBN: 9781780172286, 1780172281 eText ISBN: 9781780172309, 1780172303 Edition: 2nd Pages: 142 Copyright year: 2014 Format: EPUB Available from $ 45.99 USD SKU 9781780172309 Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. It contains details of the organisation’s infrastructure and processes that are used in the provision and management of IT services and is the vital underpinning for IT governance. This book includes expert feedback from practitioners who have implemented configuration management in a wide range of environments and is invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services. This revised edition is updated to reflect latest IT service management practice.
