Click Here to Download: https://ouo.io/uIaf0v Crucial Confrontations By: Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al Publisher: McGraw-Hill Professional Publishing Print ISBN: 9780071446525, 0071446524 eText ISBN: 9780071446525, 9780071457231, 0071457232 Edition: 1st Copyright year: 2005 Format: PDF Available from $ 16.95 USD SKU 9780071446525 The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations. Includes scripts modelling the best way to deal with confrontations.
