Click Here to Download: https://ouo.io/wFShv3 Dealing With Difficult People By: Brinkman, Dr. Rick; Kirschner, Dr. Rick Publisher: McGraw-Hill Professional Publishing Print ISBN: 9780071823302, 0071823301 eText ISBN: 9780071463331, 007146333X Edition: 1st Copyright year: 2006 Format: PDF Available from $ 11.01 USD SKU 9780071463331 Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine 'take-charge' skills that prevent people from becoming difficult
