Click Here to Download: https://ouo.io/qH14pf Designing Better Services A Strategic Approach from Design to Evaluation By: Francesca Foglieni; Beatrice Villari; Stefano Maffei Publisher: Springer Print ISBN: 9783319631776, 3319631772 eText ISBN: 9783319631790, 3319631799 Copyright year: 2018 Format: PDF Available from $ 69.99 USD SKU 9783319631790 Explains design of a service step by step Highlights the importance of service evaluation in supporting service design and fostering innovationProvides service design and evaluation tools suitable for practitioners, companies, and public administrations
