Click Here to Download: https://ouo.io/VHonnOA Driving Innovation in Service Organisations A Study in the German Airport Industry By: Jessica Scheler Publisher: Gabler Verlag Print ISBN: 9783834934062, 3834934062 eText ISBN: 9783834938398, 3834938394 Copyright year: 2013 Format: PDF Available from $ 84.99 USD SKU 9783834938398 With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.
