Click Here to Download: https://ouo.io/O6S6XC Five Star Service How to deliver exceptional customer service By: Michael Heppell Publisher: Pearson (Intl) Print ISBN: 9781292100203, 1292100206 eText ISBN: 9781292100234, 1292100230 Edition: 3rd Pages: 296 Copyright year: 2015 Format: EPUB Available from $ 10.19 USD SKU 9781292100234R365 Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!