Hospitality Employee Management And Supervision: Concepts And Practical Applications

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    Hospitality Employee Management and Supervision: Concepts and Practical Applications
    By: Kerry L. Sommerville
    Publisher:
    Wiley
    Print ISBN: 9780471745228, 0471745227
    eText ISBN: 9781118462546, 1118462548
    Copyright year: 2012
    Format: PDF
    Available from $ 13.20 USD
    SKU 9781118462546R120
    In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation.
    Additional ISBNs
    9786610826650, 9780470146439, 9780470571460, 9780470278086, 661082665X, 0470146435, 0470571462, 0470278080
     

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