Click Here to Download: https://ouo.io/jJOOlQ How to Tell Anyone Anything Breakthrough Techniques for Handling Difficult Conversations at Work By: Richard Gallagher Publisher: AMACOM Print ISBN: 9780814410158, 0814410154 eText ISBN: 9780814410165, 0814410162 Edition: 1st Format: PDF Available from $ 1.99 USD SKU 9780814410165 Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.
