Click Here to Download: https://ouo.io/lNOEhWz Introducing Quality Assurance into the NHS Practical Experience from Wandsworth Continuing Care Unit By: Terry Gould; Hilary Merrett Publisher: Red Globe Press Print ISBN: 9780333570616, 0333570618 eText ISBN: 9781349128488, 1349128481 Copyright year: 1992 Format: PDF Available from $ 31.99 USD SKU 9781349128488 Theories on quality assurance are never in short supply in the health service today, but what managers and health professionals need now are practical examples of how health services can be improved and enhanced within limited resources. This book presents such examples from the real-life experience of a small health care unit in South London. It describes how a systematic approach to quality can be adopted to the realities of day to day management in such areas as clinical audit, customer relations and patient satisfaction.
