Listen Up Or Lose Out

Thảo luận trong 'Học tập' bởi LibGnBook, 22/5/2024.

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    Listen Up or Lose Out
    How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
    By: Robert Bolton; Dorothy Grover Bolton
    Publisher:
    AMACOM
    Print ISBN: 9780814432013, 0814432018
    eText ISBN: 9780814432020, 0814432026
    Edition: 1st
    Copyright year: 2018
    Format: EPUB
    Available from $ 9.99 USD
    SKU 9780814432020
    Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker’s point of view; asking the right questions, in the right order; and learning how to read people’s feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
     

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