Click Here to Download: https://ouo.io/IyqxrP7 Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies By: Riyad Eid Publisher: Business Science Reference Print ISBN: 9781466636316, 1466636319 eText ISBN: 9781466636323, 1466636327 Copyright year: 2013 Format: PDF Available from $ 185.00 USD SKU 9781466636323 Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technology’s involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organizational managers, executives, and professionals, as well as academics and students interested in this constantly changing field.