May I Help You? Great customer service for small business By: Jillian Mercer Publisher: Allen & Unwin Print ISBN: 9781865088587, 1865088587 eText ISBN: 9781741155112, 1741155118 Pages: 152 Format: PDF Available from $ 17.81 USD SKU 9781741155112 Customer service is about much more than just serving customers. But what exactly is good customer service, and how do you go about delivering it? Designed to help small business owners unravel the mysteries of the service transaction, May I Help You? covers the Nine Guiding Rules of Good Customer Service that will ensure your customers are happy with your service and not just with the skills and products you sell. Whether you work in the trades or in the provision of professional services; whether you work by yourself or have a small team of workers to help you build your business; great customer service is one thing that can make you stand out from your competitors. You'll find this a useful quick-reference guide to help you make every interaction with your customers a success. Just remember, the success of your business depends on it. Ebooks here: https://ouo.io/4SsWWJ
