Click Here to Download: https://ouo.io/9p4UTf Measuring the Performance of Public Services Principles and Practice By: Michael Pidd Publisher: Cambridge University Press Print ISBN: 9781107004658, 1107004659 eText ISBN: 9781139209618, 1139209612 Edition: 1st Format: EPUB Available from $ 78.00 USD SKU 9781139209618 Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.