Click Here to Download: https://ouo.io/OKtj3A OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It By: Jeff Gee; Val Gee Publisher: McGraw-Hill Education (Professional) Print ISBN: 9780071484725, 0071484728 eText ISBN: 9780071511056, 0071511059 Edition: 1st Copyright year: 2007 Format: PDF Available from $ 17.00 USD SKU 9780071511056 Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.