Orchestrating Experiences

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    Orchestrating Experiences
    Collaborative Design for Complexity
    By: Chris Risdon; Patrick Quattlebaum
    Publisher:
    Rosenfeld Media
    Print ISBN: 9781933820736, 193382073X
    eText ISBN: 9781933820743, 1933820748
    Edition: 1st
    Format: EPUB
    Available from $ 21.99 USD
    SKU 9781933820743
    Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
     

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