Pro-active Dynamic Vehicle Routing Real-Time Control and Request-Forecasting Approaches to Improve Customer Service By: Francesco Ferrucci Publisher: Physica Print ISBN: 9783642334719, 3642334717 eText ISBN: 9783642334726, 3642334725 Copyright year: 2013 Format: PDF Available from $ 149.00 USD SKU 9783642334726 This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities. Download eBook Free: https://ouo.io/851qHq