Click Here to Download: https://ouo.io/0VK6rN Service Science in China By: Jiazhen Huo; Zhisheng Hong Publisher: Springer Print ISBN: 9783642344961, 3642344968 eText ISBN: 9783642344978, 3642344976 Copyright year: 2013 Format: EPUB Available from $ 189.00 USD SKU 9783642344978 A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.
