Stop Complainers And Energy Drainers: How To Negotiate Work Drama To Get More Done

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Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done
By: Linda Byars Swindling
Publisher:
John Wiley & Sons P&T
Print ISBN: 9781118492963, 111849296X
eText ISBN: 9781118590270, 1118590279
Edition: 1st
Copyright year: 2013
Format: PDF
Available from $ 11.99 USD
SKU 9781118590270
Turn constant complainers into productive contributors
Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.
Shows how to identify complainers and time drainers
Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies
Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations
Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with venters, complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.