Click Here to Download: https://ouo.io/0Kaqt0 Superior Customer Value Strategies for Winning and Retaining Customers, Third Edition By: Art Weinstein; D. Hank Ellison Publisher: CRC Press Print ISBN: 9781439861288, 1439861285 eText ISBN: 9781439861295, 1439861293 Edition: 3rd Copyright year: 2012 Format: PDF Available from $ 33.98 USD SKU 9781439861295R90 A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers � this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo