https://pictures.abebooks.com/isbn/9781439861288-us.jpg Superior Customer Value@Strategies for Winning and Retaining Customers, Third Edition@By: Art Weinstein; D. Hank Ellison@Publisher: @CRC Press@Print ISBN: 9781439861288, 1439861285@eText ISBN: 9781439861295, 1439861293@Edition: 3rd@Copyright year: 2012@Format: PDF@Available from $ 33.98 USD@SKU: 9781439861295R90 Ebooks here: https://ouo.io/0Kaqt0