Click Here to Download: https://ouo.io/NWlZrA Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas By: Don Tapping; Tom Shuker Publisher: Productivity Press Print ISBN: 9781563272462, 1563272466 eText ISBN: 9781482278170, 1482278170 Edition: 1st Copyright year: 2003 Format: PDF Available from $ 39.58 USD SKU 9781482278170R180 Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean pri Additional ISBNs 9781461904267, 9781482278170, 9781322632612, 1461904269, 1482278170, 1322632618, 9781563272462, 9780979288784, 1563272466, 0979288789, 9781138438774, 1138438774