Value Stream Mapping: How To Visualize Work And Align Leadership For Organizational Transformation

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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
How to Visualize Work and Align Leadership for Organizational Transformation
By: Karen Martin; Mike Osterling
Publisher:
McGraw-Hill Education (Professional)
Print ISBN: 9780071828918, 0071828915
eText ISBN: 9780071828949, 007182894X
Edition: 1st
Copyright year: 2014
Format: EPUB
Available from $ 40.00 USD
SKU 9780071828949
The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development. Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s.