Click Here to Download: https://ouo.io/B7svFU Your Customers' Perception of Quality What It Means to Your Bottom Line and How to Control It By: Baboo Kureemun; Robert Fantina Publisher: Productivity Press Print ISBN: 9781439845813, 1439845816 eText ISBN: 9781439891230, 1439891230 Edition: 1st Copyright year: 2011 Format: PDF Available from $ 25.18 USD SKU 9781439891230R90 Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality perception on your bottom line. Allowing you to look
