Student & Academic Service Officer CitySmart Hotel Management (CHM) Centre’s vision is to become the leader in hospitality education in Vietnam. Our school is an elite place of learning that offers internationally recognized qualifications, combining career focused programs with theoretical and practical training to equip our students with the skills to become future leaders within the global Hospitality and Culinary Arts Industry. Our aim is to increase the quality of human resources, and supply graduates who already possess the skills to rise to fast track their hospitality career. We are proud of being the first international hospitality center in Vietnam that takes students beyond the classroom walls and into true job experiences and our internship program is integral to our education provision. Strategic partnerships with 5 star hotels and top restaurants facilitate excellent paid internship experiences for our students. We believe that the opportunity to work in a real, professional environment enables students to develop the essential skills and experiences to launch a successful career. We are currently looking to expand the team and thus are inviting enthusiastic applicants who are interested to undertake a long term career in an international institution. Position Summary To be in charge of Academic functions and activities Scope of Responsibilities: Manage program including registration, fee, payment, deadline Manage students information; Collect all documents (Application package, Exemptions package, Scholarship package) for new sign ups, LOA, Support Program Managers in all academic affairs Handles all administrative matters pertaining to internship placements including sending internship criteria, collecting CVs to send to industrial partners, arranging interviews, releasing results to students and managing on site visit Provides counseling to students in regards to attendance and academic performance. Manage performance report by reminding teachers to send mid-term and end-term report on attendance, result and comments then send to parents and students Make academic calendar one or two weeks before the new semester Control Moodle, learning materials to make sure all documents, presentation slides are in secured and cannot be copied Issue the results to students and claim for certificates Update and send procedures, academic regulations, handbooks and plagiarism information to students Issue notices, announcements, payment reminders, the result slips, progress reports, warning letters, transcripts and deliver to students and parents Record attendance of part time teachers Remind teachers to monitor and enforce students on grooming and other regulations Maintains good working order of the Academic Affairs Department’s facilities and equipment Update Academic board and provide assistance in examination Make reports to DOLISA on regular basis and manage CHM license on education (if any) Other tasks assigned by Supervisor Qualifications and competencies Graduating from college or higher Has at least 1 year of working experience preferably in education sector Fluent in written and spoken English in advance Fluent in the use of all popular office software and statistics analysis software Ability to work effectively both independently and in a team Willing to work overtime to meet deadlines from time to time Being able to work methodically, accurately, neatly and willing to learn new things from work Benefit: Work in professional environment Annual leave Social Insurance Other benefit as company policy --------- If you are interested in and enjoy working in a fast-paced and exciting environment, please send your CV in English together with a recent photo: Ms. Hồng (Haley Do) Email: hrd@CHM.edu.vn Phone: 043 728 6161 / 0984 914 088
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